Air Bagan Review

Air Bagan Review

The airline started its operations on 15th November 2004, as the tourism industry in Myanmar grew rapidly. The growing clamor for more affordable flight service greatly contributed to the skyrocketing aviation sector of the country, and Htoo Trading Co. Ltd spearheaded this clamor by establishing an airline that will have affordability and convenience.

Today, Air Bagan has been a prominent airline in Myanmar, which contributes to the development of tourism in the country.

In this Air Bagan review, we are going give travelers an overview about this domestic airline and learn what people can say about their service

What people are saying

The airline received overwhelming positive reviews from their previous customers for the great on-board services they provided. However, despite receiving recommendations, some passengers emphasized some key areas of the airline’s service that need to be improved.

Moreover, looking back on what people say about them, it seems Air Bagan is very popular for their affordable flight fares, combined with outstanding service. Frequent flyers highly recommended the airline for its overall value for money.

However, some passengers noticed the unorganized ground service of the airline, wherein the check-in process is done manually which caused some flight delays.

The Website

Meanwhile, their official website is not so different from a conventional airline website, which offers an array of useful information about the airline’s service which can be used as a good reference in case you’re considering to use their service. But from what I noticed — unlike other airlines who have two websites, which separate the airline corporate identity from their booking website — Air Bagan, on the other hand, only uses one website which has everything you will need about their service and their company.

Moreover, the “Online Booking and E-ticket” web-portal offers a very simple search panel which will allow you to freely search available flights based on your criteria. As a matter of fact, they offer promotional fare tickets which are relatively affordable. However, these promotional tickets are subject to the terms and conditions of the airline, as well as availability.

The airline offers “Royal Lotus Plus” as their frequent flyer program, which will allow you to earn miles by using not only the airline’s service but also their network partners.

Unfortunately, the airline doesn’t have mobile applications that can be used to book and manage your flight using a smartphone. Moreover, reservation can only be done using their website or customer service hotline, which is available via (+95-1) 514861, 513322, 513411, 513422. You can also visit their website to learn more their different service hotlines, here.

About Air Bagan

Air Bagan Limited operates as Air Bagan and is a Burmese-based airline headquartered in Bahan Township, Yangon, Myanmar. It operates domestic flight schedule in Myanmar and its neighboring country Thailand. The airline has a total of 5 aircraft in active service composed of ATR 42-320s, ATR 72-212, ATR 72-500, Fokker 100 and Airbus A310, which help deliver their passengers to 20 destinations including 15 towns and cities.

Meanwhile, as a domestic airline, Air Bagan only offers economy flight class and serves snacks or meals depending on flight hours; apart from that, they also serve complimentary beverage service regardless of passenger’s flight duration. On the other hand, all their aircraft are not equipped with in-flight entertainment.

Contact Information

• Website URL: www.airbagan.com
• Contact number: (+95-1) 514861
• Contact Email: rsvn@airbagan.com
• Fax Number: +95 1 515 102
• Head Office Address:  No.56, Shwe Taung Gyar Street, Bahan Township, Yangon, Myanmar

Overview

Based on this Air Bagan review, as a domestic airline, Air Bagan can be a good choice. Chiefly because of their very affordable flight fares, which are very appropriate for a domestic journey. Aside from that, maybe they don’t provide sophisticated in-flight entertainment. However, the on-board services they provide are enough to say that Air Bagan is more than an average airline, which is highly recommended.

What can you say about Air Bagan? We would like to know your opinion, feel free to leave a message below.