Air Canada Reviews
It’s funny how far humanity has reached. Seriously, think about it. It’s astounding to think that a species which started out as primal cave-dwellers, living on nothing but raw meat and vegetation, is now finally able to reach the clouds and beyond. We believe that flying, no matter how you think about it, is amazing. Luckily, a lot of philanthropists, inventors and businessmen believed the same. They also believed that flight should be available for the masses. If it weren’t for those incredible people, commercial flight would not be possible today, and airlines such as Air Canada would never have existed.
In this article, we will be checking out Air Canada reviews to see if this airline is as amazing as flight itself.
History and Ownership
Air Canada, formerly Trans Canada Airlines (TCA), was founded by the Canadian federal government on April 11, 1937. Then, in 1965, the airline was renamed Air Canada with the permission of the Canadian government and in the year 1988, the airline was privatized.
The airline, along with Scandinavian Airlines (SAS), United Airlines, Lufthansa and Thai Airways, was a founding member of the Star Alliance. In 2003, the airline went under bankruptcy protection but luckily bounced back, this time, under ACE Aviation Holdings Inc.
Since April 1, 2009, the President and Chief Executive Officer of Air Canada has been Calin Rovinescu. Born in 1955, Calin Rovinescu initially joined Air Canada in 2000 and took on the role of the Executive Vice President. Prior to joining Air Canada, he worked at Stikeman Elliott, a law firm based in Montreal, for 20 years.
People’s Thoughts on Air Canada
People, as usual, have different thoughts regarding this airline. Some people praised Air Canada while others criticized them. Let’s start with the negative reviews:
A certain passenger complained about the overbooking which seemed to plague Air Canada flights. According to the passenger, he was on his way to the gate when she was told that her flight had been overbooked. Her flight was the third flight to be overbooked that night, she said. Another passenger commented on her unremarkable experience while on the Premium Economy class. She complained about the airline crew not being cheerful and friendly while doing their job. A lot of passengers also seem to notice the slow boarding process.
Not all is bad, though. A lot of passengers were satisfied with the in-flight entertainment. The inflight meals, according to one passenger, were quite good. He appreciated the fact that they were offered dinner, several snacks and a “very decent breakfast”. Passengers have also commended the politeness and professionalism of the flight attendants.
Their website is pretty simple, yet a little bit outdated. Just a little. I noticed that it doesn’t have the light and airy feel of other airline websites. On the left hand side of the page, as with most airline pages, you will find the form for online flight booking, web check in, flight status tracking. Passengers and travelers can check for flight passes, vacation deals, hotel bookings and car rentals on the said form.
On the right side, directly beside the forms mentioned, you will find columns for special offers and travel info and updates. On the top of the page, you will find a brown header bar. The website’s most prominent colors are grey, taupe/tan and some small bits of red. I don’t really like it as it gives off an obsolete-ish feel but, it still works.
Air Canada’s customers may contact them via telephone, fax, snail mail and email. People calling from within Canada and the US may dial this number: 1-888-247-2262. For international callers, click here and select your country from the dropbox form, and hit “Go”. For those who prefer fax, you may use this number: 1-866-584-0380/1-403-569-5333(Canada and the US) or (44) 208 917 2395 (for callers from United Kingdom, Ireland, Scandinavia & the Netherlands).
Air Canada has two flight classes, namely: Economy Class and Business Class. Premium Economy Class is only available for some long-haul economy flights.
For those flying to North America, Sun destinations & the Caribbean in Business Class, the meal selection features various international meals and high-class wines and beverages. Those flying on Economy Class to the same destinations as above may purchase from the Air Canada Café.
For those flying internationally on the Business Class, they will be able to enjoy sophisticated cuisine inspired and created by Canadian Chef David Hawksworth. Those flying in the Economy Class will be served a hot meal and various drinks.
About Air Canada
Air Canada is the flag carrier of Canada. It is hubbed at the following airports: Vancouver International Airport, Calgary International Airport, Toronto Pearson International Airport and Montréal–Pierre Elliott Trudeau International Airport.
Their fleet consists of:
- 18 Airbus A319-100
- 24 Airbus A320-200
- 15 Airbus A321-200
- 8 Airbus A330-300
- 15 Boeing 767-300ER
- 6 Boeing 777-200LR
- 17 Boeing 777-300ER
- 8 Boeing 787-8
- 4 Boeing 787-9
- 27 Embraer 190
The airline is a founding member of the Star Alliance.
- Website URL: http://www.aircanada.com
- Contact number: +1 888 247 22 62 and +1 514 393 33 33
- Fax Number: +1 866 584 03 80
- Head Office Address: 4000, Station Airport, Dorval, Quebec, H4Y 1H4, Canada
Air Canada is one of the oldest operating commercial airlines in the world. They have been in the business for so long that it is hard to believe that their system and customer service still hasn’t been perfected yet. However, no airline is perfect and a company’s age does not necessarily define its quality.
After checking out the Air Canada reviews, we can see that the airline still has several factors to improve. Let’s hope that, given a few more years, Air Canada will finally be able to address and solve these passenger and system issues.