Generally speaking, Bookit Company is simply a reputable travel agency online with the commitment and full determination of attaining leadership role by offering prospective travelers best standard and easiest booking experience over the internet. This is achievable with the availability of insightful and objective reviews coupled with rich and interactive information. The Company has enviable foresight by fully exploring the leverage of internet to its best advantage. All it does is enhancing the quality of living by effectively networking with individuals and group across the world excitedly.
Bookit is preoccupied with the objective of offering its numerous users the best of intuitive internet booking experience. The company is able to identify potential gap and opportunities yet to be exploited in the online travel system.
In all fairness, our experience with the wonderful hotel booking site is fairly satisfactory despite the fact that customer satisfactions is one of the core values of Bookit.com. Meanwhile, it is undeniable fact that the company site is very friendly and interactive and it used to have attractive hotel deals. Sometimes, also, the agency failed to sustain price competitiveness in hotel price deals when compared to the rest in the industry.
The agency’s charges are relatively on the high side. Also annoying are some hidden charges which guest may not bargain for most of the time. I think this should be subject to periodic review with what is obtainable and services rendered. If well utilized, this can even serve as weapon for effective sales. Our ratings here is 3
Indeed, this might be a wonderful opportunity for everyone looking for random hotel deals but we are not particularly too impressed with the entire bookit’s nuts and bolts. Again, we are fortunate to come across many fantastic packages which embedded car rental or flight to the hotel deals. As a matter of fact, we obtain a Cirque du Soleil ticket from Vegas hotel deals with Bookit. We think they deserve recommendation for this with 3 rating
In addition, almost all the filters we desired are being offered by Bookit. You just need to input your vacation dates, the site will automatically streamline your potential hotel deals based on their, itemized amenities, star ratings, the name of the hotel, visitors ratings and price.
Better still, we equally find the inks to YouTube videos for many hotels highly attractive unlike virtual tours being offered my many hotels booking sites out there. I can’t imagine how wonderful it will be if every other booking sites can take a cue from this videos.
In addition, bookit.com did well by ensuring that the map for individual hotels is not difficult to locate and navigate. Interestingly, adding of the distance to these best known sites just at the bottom of this map is a plus. Again, virtually all the bookit hotel pages have direction to and fro the closest airport to our admirations.
On the downside, excluding the restaurants in individual hotel, it was somehow difficult to lay hold on helpful information leading to the closest eateries. This could be a concern to prospective guests who need the service. Our ratings for the general product range is 4
In the final analysis, we are particularly impressed with the effectiveness of Bookit customer support review in 2015. They are reachable by mail, phone calls or email, they respond promptly and politely. Unfortunately, there phone are not on 24/7, which suggest that live chat future may serve as complement. Also, they need to work on reducing the hold time to the barest minimum. The company may draft more hands to customer service if the workload seems much for the existing staff there. In the overall, I still give them pass mark despite some weaknesses observed.
A lot of weaknesses observed!