The flag carrier of Hong Kong. Cathay Pacific’s main hub and head office is located at Hong Kong International Airport. Cathay Pacific’s operations includes scheduled passenger and cargo services to 200 destinations in 52 countries worldwide, codeshares and joint ventures, with a fleet of wide-body aircraft; consisting of Airbus A330 to A350, Boeing 747 and Boeing 777 equipment. Dragonair, its wholly owned subsidiary; operates to 44 destinations in the Asia-Pacific region from its Hong Kong base. In 2010, Cathay Pacific and Dragonair carried nearly twenty-seven million passengers and almost 1.8 million tons of air cargo and mails.
Origins and Ownership
Cathay Pacific was founded on September 24, 1946 by Australian Sydney H Kantzow and American Roy C Farrell. Both men were ex-airforce pilots who had flown The Hump; a route over the Himalayan Mountains. Cathay Pacific made the world’s first non-stop transpolar flight, flying over North Pole in 1998, which was also the maiden flight to arrive at the then new Hong Kong International Airport. It celebrated its 60th anniversary in 2006; and as of 2009, Its major shareholders are Swire Pacific and Air China. Cathay Pacific is the world’s tenth-largest airline measured in terms of sales, and fourteenth-largest measured in terms of market capitalisation. Cathay Pacific became the world’s largest cargo airline, along with its main hub: Hong Kong International Airport as the world’s busiest airport in terms of cargo traffic, in 2010. Cathay Pacific is a founding member of the Oneworld Alliance and awarded as Airline of the Year by SkyTrax in 2014. Cathay Pacific has won the World’s Best Airline award, four times more than any other Airlines.
What people are saying
Generally, passengers from Cathay Pacific seems to be quite pleased with the airline’s services, leaving these positive remarks the are posted below:
“A really terrific experience on a long trip. The cabin crew were great, attending to all our needs, promptly and always with a smile. The food was almost restaurant quality. And you’d need to be 3 metres tall to run out of legroom! There’s plenty of entertainment on a very modern system to keep you occupied, including USB for charging iPods and the like. And the fully reclining beds made it easy to get some much needed sleep (although they were a bit hard)”
—Blutach (Hampton, Australia)
“Still the one of the best airlines in the world. Cathay Pacific’s easy online booking and top of the line fleet, in-flight entertainment and service are excellent. There’s a 1 hour delay though but not Cathay Pacific’s fault. It’s the usual flight delays at Ninoy Aquino International Airport in Manila.”
—Leonardo Kirk G (Metro Manila, Philippines)
“Great flying. Very professional and punctual. Announcement of gate number was made way in advance as Hongkong airport is very big and well spread. Leg space ok, and food quite good. The flight personnel very courteous. The checking in personnel very considerate and helpful.”
“We flew economy and paid extra for an exit row. The exit row is well worth the extra fee. I booked these tickets through the airline by phone, I am not sure if it is easy to get these seats through an online booking. We had access to the restrooms and aisles without bothering anyone. Also, we were able to stretch out legs. Both flights were clean. The staff is polite, efficient and kind. We were very.happy that we flew with Cathay and we were impressed with the service.”
—LaSherm16 (Chicago, Illinois)
Upon reaching Cathay Pacific’s website, a series of tabs and panels located on the top part of the website—just below the airline’s logo; that consists of various offers including their Marco Polo Club and Cathay Dragon Advertisement. You can book flights, search for hotels and even avail their travel packages. Scrolling down, you will found Cathay Pacific’s travel packages that consists of a flight and hotel combo, that comes with cheap prices. Cathay Pacific offers different classes, namely: economy, premium economy, business and the first class. Depending on your choice, Cathay Pacific will ensure, that you will have a smooth, relaxing and convenient flight.
Depending on your location, several customer service hotlines are posted in Cathay Pacific’s Airlines. The website provides all of the information regarding its offices and customer services hotlines located in different cities and countries. Unfortunately, they don’t offer a 24/7 hotline services, but you can call them anytime from 9am to 5pm, from Monday to Saturday. You can check the list of all of their customer’s service hotlines and office addresses by clicking this link.
- Website URL: Cathay Pacific
- Contact number: +800 2747 333 / +852 2747 3333
- Fax Number: +852 2596 0825
- Head Office Address: Cathay Pacific City, 8 Scenic Road, Hong Kong International Airport, Lantau, Hong Kong
With the cleanliness and orderliness provided by their friendly and approachable staffs, and with their pleasant accommodations and delicious food servings. Cathay Pacific must have given their passengers a flight so relaxing and convenient, they want to fly with them again.