What was once a service primarily availed of by businessmen on the go, car rentals have long since become a top option for the common traveler. First of all, why should you rent a car? If you’re a traveler in a distant country from your own, you will find that public transportation can potentially reduce the quality of your trip. Just think about it, instead of happily relishing a cold beer in your beachfront patio, you’re standing there waiting for the next bus to arrive. Not an ideal vacation experience, if you ask me.
This is why so many people avail of the services of companies like Europcar. These companies make traveling from one attraction to another a lot easier. However, not all car rental companies are created equal. Some are definitely better than others. With that, come check out the latest Europcar reviews. We hope this helps!
Origins and ownership
Europcar is an international car for hire company Voisins-le-Bretonneux, France. It is owned by Europcar Group S.A. The company offers its services from its outlets located in 140 different countries across Africa, Western Asia, North America, and Europe. The company was founded in 1949 in Paris, France by Raoul-Louis Mattei.
Since October 2014, the chief executive officer of the company has been Philippe Germond. He is an engineering graduate of Ecole Centrale de Paris. Moreover, he received his Master’s degree from Stanford University after graduating in 1980.
What people are saying
Europcar’s fame comes from sheer number of their branches around the world, making them one of the most popular car rental companies today. People liked the wide array of car choices and the relatively affordable rates they offer. They also offer online reservation and payment options, which a lot of people found quite useful.
The downside, however, is that their customer service quality is lacking. People who posted the negative Europcar reviews talked about not being given all the necessary information that they didn’t know they needed. For example, one client said that their agent did not tell them that they needed to have an international European license to drive Europcar’s vehicles. Because of that, they had to go through an hour of grueling paperwork just to revoke their American licenses. Other complaints talked about the terribly slow and long queues when claiming or returning a vehicle, which sometimes lead to additional late return fees.
Their website is adorned with several photos of travel destinations where they offer their car rental services. In the middle of their homepage, you will find the car booking form where you can input your destination. You can also specify the type of your car in two types: Vans & Trucks and Luxury & Fun. Click here to visit their site.
Aside from their website, you may also download the Europcar app which runs on both Android and iOS.
- Website URL: http://www.europcar-group.com/
- Contact number: + 33 1 30 44 98 82
- Contact Page: Click here
- Head Office Address: Val Saint-Quentin, Voisins-le-Bretonneux, France
Overall, the quality you will receive from Europcar may vary. Sometimes, transactions will go smoothly, but other times you might experience the inconveniences that many other travelers have experienced. When booking with this car rental company, take heed from the Europcar reviews above by making sure to ask all the necessary information that you might need. Do a research about the driving requirements on your destination so that you will know the right questions to ask.
What do you think of Europcar? Are they a reliable company? Let us know in the comments below!