Based at Taiwan Taoyuan International Airport, EVA Air—pronounced as E-V-A Air, is an international airline which operates passengers and dedicated cargo services to 40 international destinations in Asia, Australia, Europe and North America. The airline is privately owned and flies a fully international route network. Considered as the second-largest airline in Taiwan and is rated as a 5-star airline by SkyTrax.
Eva Air is a member of the Star Alliance and is also ranked as the third-safest airline in the world.
Not to mention its popularity because of their Hello Kitty themed aircrafts. EVA Air provides services that will surely maximized the comfort and convenience of their passengers. In this review, we’re going to tackle about the convenience and efficiency of EVA Air’s services.
Origins and Ownership
Evergreen Marine Corporation’s founding company chairman: Chang Yung-fa announced his company’s intentions to establish Taiwan’s first private international airline, in 1988. EVA Air was established in 1989, as an affiliate of the shipping conglomerate: Evergreen Group. Since then, EVA Air has expanded to include air cargo, airline catering, ground handling, and aviation engineering services.
Derek began his career with EVA sister-company Evergreen Marine in 1981. In 1989, he was tapped to join the team undertaking all of the groundwork for launching EVA Airways. He and a handful of colleagues negotiated for traffic rights, planned routes and set the stage for EVA to become the world-class airline that it is today. He steadily rose through the airline’s ranks, gaining invaluable industry experience and insights in different roles as he lead Corporate Planning, the International Affair Division, Passenger Management and EVA’s Europe Head Office.
He was selected to serve as president of EVA sister-airline UNI Air in 2004 and, in 2014, he was promoted to chairman. Derek was the creative force behind a number of UNI Air’s most innovative and successful services. Among them, he initiated the 24/7 service that enables passengers to make reservations and purchase tickets through ibon machines in every 7-11 convenience store in Taiwan.
What people are saying
As for customers’ satisfaction in involved, EVA Air has gained a huge number of positive feedbacks from its passengers. From the comfort of their seats down to the politeness and attentiveness of their staff. EVA Air has managed to give its passengers the best service they could provide. Here are some of the reviews:
“We flew with Eva early in 2016, from Amsterdam to Bangkok, the flight was very comfortable and the food was delicious. The lie flat business class seats were excellent and to top that, they supply pyjamas and slippers for your comfort. The icing on the cake, was you can order your meals 6 days before you fly, from a larger menu than on board, this we found as an excellent idea and it works so well, this you can also do for your return flight, if you have access to a computer. We found the crew very attentive without being overbearing, we would recommend this airline to anyone.”
—Alexander M (Bradford, United Kingdom)
“Great price, good service at the counter and with the flight attendants. It was extremely difficult talking with someone on the phone in advance to get seat assignments next to each other. Took three hours and tons of different phone numbers to actually speak with a person regarding a disability.
Once seating was arranged, the airline service was terrific. Inflight entertainment was great, food good, and seats where the typical economy sardine can.
The did the best possible job in making a 16 hour flight tolerable.”
—Phylissw2016 (Buda, Texas)
“A first time traveler using EVA air and found the service to be better than AA or UA. The premium economy seats were roomier than economy and had a foot rest but did not recline any further than economy. I would upgrade to have a flat area for sleeping. Food was exceptional for an airline as was the entertainment and individual screens. Very impressed.”
—Marcia C (Mineral Wells)
The website showcases a very vivid yet calming layout, with large tabs, panels and photos that really makes the website’s interface, easy to navigate. The website allows a user to search and book a flight, check their flight status, manage their trip, make an online check-in and check some of EVA Air’s promos; which also includes booking a trip with their infamous Hello Kitty Jets.
The airline offers three cabin classes, namely: Economy, Elite of Premium Economy, and the Business Class. All offers convenience, efficiency and comfort. You can check some information regarding EVA Air’s promos and advertisements by clicking here.
- Website URL: www.evaair.com
- Contact number: +886 2 250 1199 9
- Contact Email: firstname.lastname@example.org
- Fax Number: +886 3 351 6086
- Head Office Address: 1F., No.376, Sec. 1, Hsin-Nan Road., Luchu Dist., Taoyuan City, Taiwan
A very convenient airline, that gives outstanding services. Comfy seats, enjoyable in-flight entertainment, delightful meals, and courteous and approachable staff. Flying with EVA Air will always be a pleasant and relaxing travel experience.