Fastport Passport Review
As several online travel agencies have been emerging in the highly congested travel and tours market, some of these companies have become creative in order to attract more travelers into using their services. Some even went as far as playing with their company name.
One of them is Fastport Passport. The online travel agency is more than just a catchy name; it is a brand that specializes in services that involve processing vital travel documents that are needed for out-of-the-country travel, like passport and visa.
The company has been in operation for a decade in the US. This makes them experts in their specialized services and they’ve become one of the trusted passport services in the country.
In this Fastport Passport reviews, we will give travelers an overview on how the online travel agency works and what people say about their services. Apart from that, we would be reading on what travelers who used Fastport Passport service had to say about their experience.
An Enterprising President
Fastport Passport founder Steven Fox is also the company president. Fox was recently recognized by the Empact Showcase 2014 as one of the young successful entrepreneurs of the year. The recognition rites were held at the United Nations Headquarters.
People on FastPort
Based on online reviews, it seemed that they are very popular with their previous customers. Fastport Passport received great admiration for the swift and excellent service they provide to travellers. They also emphasized the speedy service and timely delivery of customer’s passports.
Based on what I read from customer reviews, Fastport Passport has an excellent customer support team. Customer support played a vital role in the customer satisfaction; customers expressed their gratitude for the job well done.
On the other hand, there are minor problems that customers had to endure. It’s noteworthy to address all of these issues to paint a better picture of the company.
What caused customer’s disappointment is the poor refund policy of the company. Based on reviews, it seemed that customers are having problems with regard to service cancellation and cash refund. Furthermore, the company took months just to payback customer’s money.
Fastport Passport Website
Meanwhile, their website is pretty impressive, from passport to visa services. Customers can process passport renewals on their website. The website is also useful for visa application to different countries. What’s fascinating about the website is it’s well organized features that help customers in processing their passport requests. To learn more about how to process your passport the easiest way, click here.
For customer service assistance on general concerns and inquiries Fastport Passport’s customer service hotline is available via 877-910-7277. Customers can also visit their website to use their online chat support, wherein customer can chat with a live specialist or simply click here.
About Fastport Passport
Fastport Passport is an American based company located in Brooklyn, New York. It’s been in the industry for more than 10 years and is a leading provider of passport and visa services for American travelers. However, many questions are surrounding the legitimacy of the company. It’s interesting to note that Fastport Passport is locally registered with the U.S. State Department, which can guarantee the security of customer’s passport.
- Website URL: Fastportpassport.com
- Contact number: 877-910-7277
- Head Office Address: 1615 S Congress Ave #103, Delray Beach, FL 33445, United States
We can conclude that Fastport Passport is very impressive not just because of the overwhelming positive reviews they got from their previous customers, but also because of the effectiveness of their website in processing customer’s passport.
On the other hand, the service of Fastport Passport could be improved if they have a mobile app that can keep pace with the general trend and can provide added convenience to their customers.
What can you say about Fastport Passport? Share your experience with us, feel free to leave a message below.