G Adventures Review
Inspired by his momentous adventures, Bruce Poon Tip founded the company in 1990 with the aim of giving travelers a piece of the well founded travel experience he had in the past. The company underwent a grueling legal battle, which revolved around their name in 2008. Gap Inc., an American clothing line, sued Gap Adventures over the company’s name, which allegedly used the Gap Inc. brand, without their permission.
This legal battle forced the online travel agency to change their name to G Adventures.
The Founder and Chief Executive
Born in Madrid, Spain, Poon Tip is known to be an authority on social entrepreneurship. His expertise in business is rooted on his childhood, when at 14-years old, Poon Tip was awarded by a non profit organization with “Junior Achievement” for selling 10,000 pieces of “Weather Worm,” a bookmark for drugstores counters in Calgary. Moreover, he earned his degree in Tourism at Tourism College, now known as CDI College in Calgary, Alberta.
What people are saying
Based on online reviews, the company seems to be fine. However, there are several customer complaints about their services. Moreover, disappointed customers expressed their dismay about their experiences with the travel agency.
According to some customer reviews, the company was careless and irresponsible for not proactively updating customers about the status of their trip. Customers even shared their awful experiences of being stranded in an unfamiliar place, because the company negligently failed to update them about their cancelled flights.
G Adventures Website
Meanwhile, the G Adventures website has a pretty impressive design. Customers can view all the available travel packages from different continents. It also supplied essential information that customers need to know about the travel packages from accommodation, meals, and transportation.
The website also published interesting articles that feature some of the world’s most fascinating places to help inspire customers in every travel package they choose. Learn more about their website features here.
G Adventures customers’ service hotline is available via 416-260-0999 from Monday to Friday, 9AM to 5PM or email them via firstname.lastname@example.org. For customers outside Canada, they can visit the website for the “Worldwide Reservations” hotline here.
About G Adventures
The company is formerly known as Gap Adventures and is currently located in Toronto, Canada. It has several offices spread around the world. They employ more than 1,350 staff that annually help around 100,000 customers. Moreover, they offer 686 different tours in 134 countries. Ecotourism is the common travel genre they offer. In addition to that, they offer all available adventure destinations in the planet, including Antarctica.
- Website URL: www.gadventures.com
- Contact number: Tel: 416 260 0999
- Contact Email: email@example.com
- Fax Number: 416 260 1888
- Head Office Address: 19 Charlotte Street, Toronto, Ontario, M5V 2H5
Based on this G Adventures review, the company is still awesome considering all the travel genre they offer. However, providing a wide range of options does not justify the alleged unprofessional service customers experienced.
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