Hertz Mobile App Reviews
|► Website URL:||www.hertz.com|
|► Android app:||Download here|
|► iOS app:||Download here|
|► Contact Number:||800-654-4174|
|► Head Office Address:||Estero, Florida, United States|
Imagine this situation: You’ve finally secured a two-week vacation, bought your flight tickets, reserved the perfect hotel room, and planned your itinerary down to a tee. Everything seems to be in place, until you realize something: you don’t have a method of transportation.
Sure, commuting is a perfectly viable choice, but is it really worth your time? When on a vacation, your time should be spent enjoying the scenery and fun activities, instead of waiting at some dingy bus stop/train terminal.
That’s where car rentals come in. Companies have been aware of this issue for a long time, and they’ve managed to give us the services that we need. Hertz is among the largest car rental companies in the world, and they have been around for quite a while now.
Today, we will be looking at their mobile application to see if it can handle all of their customers’ needs. We hope these Hertz Mobile App reviews help!
The Hertz Corporation has been in the car rental industry for 90 years and is a subsidiary of Hertz Global Holdings Inc. It was founded in 1918 by Walter L. Jacobs — a rent-a-car pioneer. By 1923, Jacobs sold the company to John D. Hertz who then renamed the company as “Hertz Drive-Ur-Self System”. In 1953, he once again renamed the company to “The Hertz Corporation”.
The President and Chief Executive Officer of Hertz since November 21, 2014 has been John P. Tague.
The mobile app
The Hertz RentACar mobile app is available on Android and iOS devices. According to their page, the app is designed to make car rental reservation and payment a lot easier by speeding up the process. Mobile users no longer have to visit the Hertz website in order to see the available cars for rent.
Instead, all they have to do is install the app, register for an account, and all the booking processes can be done via the app itself. It also has an interactive map to show you all the nearby Hertz offices.
Moreover, they also feature discounts, promos, and Roadside Assistance in the app. To reserve a car, just specify your pickup location, pickup date, and the return date. If you wish to use your reward points (if you have already gathered enough), then you may do so by tapping on the “Use Reward Points” switch.
The user reviews
I’ll be blunt. Looking at the Hertz Mobile App reviews on both Android and iOS, I get the impression that the app is terrible. According to those who have downloaded and used the app themselves, it suffers from several technical issues that often prevent clients from being able to use the app at all. Here are some of the Hertz Mobile App reviews:
“I can view my reservation, but even though given the option to modify, I have tried, but keep on being sent back to the beginning. It freezes and crashes frequently.”
“Pretty useless. Terrible port of a bad website. The minimal effort this company put into both is exemplary of the low regard in which Hertz holds its customers. Unfortunately the app is necessary, if you actually want to throw away your money renting from this company.”
“App keeps auto-selecting the language for all its menus and content depending on where I am and there’s no way to override it. My account address is Hong Kong. My account language is English. App shows reservation confirmations in Chinese. If I am roaming in Thailand it shows all menus in Thai!? Hence it’s not useful for frequent travelers unless they’re able to read the language of the country they’re in when trying to use the app.”
If the app works, then it works well. However, if you’re like the many users who experience the several issues (crashes, language issues, etc), then save yourself from frustration (and your phone’s storage space) by just find a laptop/ PC and booking through their website.