Ixigo is a market-leading travel app as well as a travel search engine that collects travel information; it provides travelers a one-stop-shop for travel packages online. It has been operational since 2007.
Aloke Bajpai is the company’s chief executive officer. According to their website, Aloke worked in technology-based roles at Amadeus SAS in Nice, France. He was part of the team that built the world’s first web-based cruise-line booking engine for travel agencies.
He co-founded Ixigo along with Rajnish Kumar. On the other hand, Kumar has a great enthusiasm for technology. Prior to Ixigo, he has an impressive work experience in Information Technology as Senior Software Engineer at Amadeus SAS. He also worked as a Technical Architect at Amadeus. He was also the Director for Development at Isango.
What are People Saying
There are very limited customer forums on Ixigo. However based on several reviews about them online, the website seems to be tricky with regard to their package rates. According to reviews about the website, the company is full of fraudulent practices. Reviewers do not recommend the website because of the alleged deceitful advertising that’s used to lure customers.
According to customers’ reviews, the website sponsors a high priced airline ticket with money back guaranteed in case customers decided to cancel the service. However, despite the efforts of customers to contact the company to get their money back, the company does not grant customers any refund. This is one of the reasons why customers are furious about the unscrupulous schemes of Ixigo.com.
Although the website does not handle booking procedures, they do link customers to third party providers instead; it’s still very difficult to contact them and ask for help if customers have concerns regarding refunds and inquiries about a specific third party provider.
To be honest, the website is awful. While trying to make a review about the website, I tried to access their website and I always received an error message. It takes me few minutes to open the website.
However, the website is full of different travel destinations ranging from different hotels, to restaurants, and places to visit in India. It also offers a detailed description of all the information customers need to know about the different travel destinations. Learn more about their website here.
The website is also known for their mobile app, wherein customers can access details on cheap flights, hotel reservations, and travel package deals. However since the application is just for comparison purposes, prices are constantly changing without prior notice. Add to that, some app reviewers in Google Play Store said the app is unreliable.
For customer inquiries, they can contact Ixigo customer support via Tel +91 124 4617880 or email them in their email support via:
ixigo Cashback Queries: email@example.com
Hotel Owner Queries: firstname.lastname@example.org
Advertiser Queries: email@example.com
Partnership Queries: firstname.lastname@example.org
Ixigo is not an online travel agency that books flights and hotels. It only serves as a travel search engine that aggregates different travel deals and information from a third party service provider.
- Website URL: www.ixigo.com
- Contact number: +91 124 4617880
- Head Office Address: Gurgaon, India
Based on several Ixigo reviews and observation about the company, it seems that the website has an edge especially for travelers who want to save money and time. This is because Ixigo provides a feasible and detailed information about the different travel packages.
However, since the company only connects travelers to third party providers, there is no guarantee the the transactions would be safe or if it would lead to some inconvenience in the future. It’s still highly recommended that travelers deal directly with credible and seasoned travel service providers or travel agencies.
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