So what is best for people nowadays, The lowest fare or the best upkeep of the aircraft? Should you wonder if the maintenance of the aircraft is lacking if the cost of the ticket is less or can the aircraft be maintenanced properly even if the price is not as high as other places? What can the downfall be if airlines start to keep costs even lower? These are all questions we’ll direct at the Airline, Jetblue. `
Origins and Ownership
JetBlue Airways Corporation, or as it is better know as just JetBlue, is a low cost airline founded on August of 1998 by David Neeleman in Long Island City in Queens. The current CEO of Jetblue is Robin Hayes. He has been the CEO since February of 2015. He was the president of JetBlue before becoming the CEO. Before he worked for JetBlue he he was an executive at British Airways for 19 years.
What you are saying
Looking at the JetBlue review page for this Airline it is amazing because most of the reviews are very good. People talking about how nice the planes are because of the leg room, the staff is nice and very friendly. One of the only complaints on the site was that they did not put them on a sooner flight for free, The customer explained that on other trips they had took with JetBlue, they where able to take a sooner flight with no charge, however on this on they would have been charged 50 dollars per person. Another person said his flight was delayed by 15 minutes.
On the website there is not much you can do besides book flights, hotels, cars and cruises. There are many ways to enjoy the deals they offer on the website. There are also ways to book through your smart phone with JetBlue mobile app. Overall the website looks nice and has a nice layout. There is also a JetBlue review page.
There is a toll free number and many numbers for other countries around the world. They even have a number for TTY (hearing impaired) service. On the website there is a way to send an email to them but no email address is given. Also most of the reviews are about how the customer service was not good and was very unhelpful.
Depending on the aircraft and destination of your flight there are quite a few ways to fly with JetBlue. Not only are there different ways to fly, they have a wide array of food and beverages for you to choose from but again it depends on the plane and destination of your flight. Some of the snacks range from grilled chicken and brie sandwich to spicy soba and Korean style chicken.
The entertainment seems above average also with over 100 channels of free Directv you can use on select flights. Seems that all the planes have seat back TVs for passengers to use. There is no limit on bags but the fees seem high but if you can afford it, bring whatever you want to. The bag size seem to be the same as other airlines.
They do have a rewards program called True Blue for people who use them often. Also there seems to be many ways to use the points you earn.
Their main hub is located in New York – John F. Kennedy International (JFK / KJFK), JetBlue has 211 aircraft in service and 3 new planes on the way. The fleet is mostly Airbus but they do have some Embraer as well. The average age of the planes in the fleet is 8.7 years old. However JetBlue has not joined the Star Alliance as of yet but there are talks of them joining soon.
Since their start, JetBlue has won many awards such as Top Low Cost Airline for Customer Satisfaction and America’s Top 500 Best Employers (#19), both are for 2015. One thing That I think is worth pointing out and is kinda fun, each of their aircraft are named.
- Website URL: http://www.jetblue.com/
- Contact number: 1-800-JETBLUE (538-2583)
- Contact Email:N/A
- Fax Number: 801-449-2440
- Head Office Address: 27-01 Queens Plaza N, Long Island City, NY 11101, United States
To Sum It Up
Overall I think it seems as if people really enjoy using this airline. They seem to have very nice rewards, food and in flight entertainment. The Jetblue review page has mostly good things to say and only a handful of people had a bad time and it did not seem as if it was really the Airlines fault. It seems as if using this airline would be worth try.
What do you think and how do you feel about this JetBlue review? Please let me know in the comments.