Libyan Airlines Review
The airline’s history can be traced back to September of 1964 as an effort of the Libyan government to establish its Civil Aviation industry under the name of “Airlines Kingdom of Libya”. Since then, the airline aims to provide safe transport service and customer satisfaction.
Unfortunately, this goal was not long-lived when the country was severely torn down by civil war, and in this Libyan Airlines review, we give travelers a bird’s eye view about the national airline of Libya. We are going to read some customer feedback about the airline that will summarize their service.
What people are saying
There are very limited customer reviews about the airline; besides, limited reviews available are a bit outdated. Moreover, if we are going to summarize these feedback from their previous customers, the airline seems to be haunted by different customers’ woes. Apart from that, passengers gave the airline failing grades in terms of customer satisfaction.
Disappointed passengers emphasized the airline’s chaotic check-in counters and passengers needed to endure a grueling nightmare of waiting for delayed flights. Services on-board, on the other hand, are decent; they offer delectable sandwiches and ample beverage service.
Libyan Airlines Website
Meanwhile, the airline has two available websites, one is used for the company’s corporate identity and the other can be used for booking with the airline’s service. Moreover, their booking website offers an array of useful features which can help travelers on their flight journey. Aside from that, it has a speedy search panel wherein customers can search and book flights the most convenient way possible.
Furthermore, using the airline’s website, passengers can browse an array of cheap air fare for international and domestic routes. Learn more about their website here.
Unfortunately, Libyan Airlines does not yet provide any mobile application program for smartphones. However, the airline offers a simplified version of their website wherein customers can book their flights with the airline, using their mobile phones. Visit their website here.
The airline’s customer service hotline is available depending on the customer’s country of origin. Apart from that, they have dozens of sales offices in Libya. Moreover, their customer service hotline in Benghazi is available via +218 (0) 61 909-65-64-2063 or customers may visit their website to know more about their other service hotline here.
About Libyan Airlines
Libyan Airlines, formerly known as Libyan Arab Airlines, is the flag carrier airline of Libya, headquartered in the metropolitan city of Tripoli. The airline operates scheduled commercial and cargo service from Libya to Europe, North Africa and the Middle East, and hubs two international airports in the country, the Tripoli International Airport and Benina International Airport.
The airline has a total of 8 aircraft in active service which operates in 22 domestic and international destinations, composed mainly of Airbus and Bombardier aircraft. Furthermore, Libyan Airlines is a proud member of the Arab Air Carriers Organization and the International Air Transport Association and is wholly owned by the Libyan government.
In 2014, amid the Libyan civil war, rebel groups tried to take over Tripoli International Airport in an attempt to control strategic government buildings in the country. Unfortunately, a lot of the aircraft parked at the airport were destroyed by heavy shelling between government troops and rebel groups.
Aside from that, the airline was severely affected by economic sanctions imposed to the war-torn country and Libyan Airlines has been banned to enter several European countries.
On the other hand, Libyan Airlines offers four flight classes: first, business, premium economy and economy flight class, and services on-board may vary with passenger flight class and aircraft type. Furthermore, regardless of passenger flight class, the airline always makes sure that every single passenger will have the opportunity to experience high quality service.
- Website URL: en.libyanairlines.aero
- Contact number: +218 21 361 41 02
- Contact Email: firstname.lastname@example.org
- Fax Number: +218 21 361 48 02
- Head Office Address: PO Box 2555, Omar Mukhtar Street, Tripoli, Libya
Based on this Libyan Airlines review, the airline is probably not the best in the market, but in my opinion, since the airline is severely affected by years of civil war and a long list of economic sanctions, it will take years for the airline to redeem their self as a reputable airline. Moreover, let’s hope for the best that the airline will recover from their setbacks.
What can you say about Libyan Airlines? We would like to know your opinion, feel free to leave a message below.