Marlin Travel Review
Poor customer service is one of the major problems that customers encounter every time they use online travel agencies. Furthermore, there is nothing more infuriating than customer representatives that don’t provide a proper resolution to the problems raised by the customers. Unfortunately, there are instances wherein the customer representatives add up to the customer’s problem.
In this Marlin Travel review, we give customers a short overview about the service of the company and what people are saying about them. Just to further clear this, the feedback featured on this article were based on customers’ reviews online.
What people are saying
Marlin Travel received mixed reviews from customers online. Customers are unimpressed with the service provided by the travel agency; misleading and inaccurate information were the common complaints of customers. According to customers, the company should be more cautious about these issues, because customers convenience are put at stake due to their negligence in providing accurate information.
In addition to that, some customers also noticed Marlin Travel’s poor customer support. Customers were treated unprofessionally by representatives. Add to that, customer representatives allegedly have the nasty habit of making hurtful asides on the decisions made by clients. They also rarely give the full attention to the customer’s asking for assistance regarding their chosen destination. This kind of unprofessional behavior of customer representatives are just one of the many complaints raised by customers of Marlin Travel.
However, there were also positive reviews about the online travel agency. Its also noteworthy that the company received some praises from customers online for providing a good list of travel destinations.
Marlin Travel Website
The fully functional navigation panel of Marlin Travel can be used to search for flights, hotels, cruises, and travel packages. It also advertises the travel vacation deals from different travel destinations across Canada. Learn more about their website here.
Meanwhile, they also offer the “air mile” rewards program, wherein customers can earn points every time they book with Marlin Travels.
The Marlin Travel customer service hotline is available until 8:00pm via 1900-789-4540. Customers can also contact them using the toll free hotline: 1900-789-4530 and 1900-789-4530. In addition to their customer service hotline, customers can also send their inquiries to the online travel agency’s email support via email@example.com.
About Marlin Travel
Marlin Travel is a online travel agency located in Canada.They have more than 184 travel hubs across Canada that provide tailor made package deals for customers who want a memorable travel experience priced at affordable rates.
In 2006, Marlin Travel was bestowed the Air Canada Circle of Excellence Agency award and maintained this honor each year.
- Website URL: www.marlintravel.ca
- Contact number: 1900-789-4540
- Contact Email: firstname.lastname@example.org
- Fax Number: 306-761-2666
- Head Office Address: 206 – 1275 Broad Street Regina, Saskatchewan S4R 1Y2
Based on this Marlin Travel review, it is likely that people will comment on the service provided by the online travel agency. However if we are going to base our conclusion mainly on customers feedback online, the company definitely needs to address all the alleged accusations against them. In the first place, addressing customer’s problem is the best resolution to this situation.
What can you say about Marlin Travel? Share your experiences with us, feel free to leave a message.