Mr & Mrs Smith Reviews 2017
There are Mr & Mrs Smith versions all over the world, wherever you need a place to stay. The notion of a couple on their perfect romantic getaway is an important one for Mr & Mrs Smith. The travel service offers unique properties from all over the world to suit every traveller’s budget and need, not only for two but for international travellers whether Aussie, Kiwi, Asian, European, American, etc.
In our Mr & Mrs Smith reviews, we look into the travel website and service and what travellers think of them.
Background, History, and More Information
The original Mr and Mrs Smith behind this enterprise are Mr. James Lohan and spouse Ms. Tamara Heber-Percy who started the company and initial hotel guidebook in 2002, after a bad spa experience. Mr & Mrs Smith further opened their business in New York, Los Angeles, and Singapore. Their team in the Asia Pacific maintains their relevance matches that of their American, British, and European counterparts.
On their official website, you can book any hotel in their guides or the hotels in their new collection. Offering not only a price match guarantee but a free BlackSmith membership at the first booking, Mr & Mrs Smith extends their service by getting the best available rate for rooms you’re interested in. As with services of this kind, Mr & Mrs Smith’s team anonymously visits and rates or reviews each boutique hotel, and allows you to get to know your temporary accommodation more fully with insider travel information and recommendations.
Reviews/ What Users Have to Say
Customers experienced Mr & Mrs Smith’s mistaken bookings and poor damage control in fixing price matches or disappointing hotel rooms. When contacted: “When I sent my price match inquiry to the Company, I was given the run around and ultimately told that I needed to send in my request within 24 hours of booking the hotel, not 48 hours. I see no “value added” by using this Company to book a Hotel stay. I will never use them based on my poor experience and I will never recommend them.” Some Mr & Mrs Smith reviews call the service a “bait and switch” while other Mr & Mrs Smith reviews recall that the website provided customers with a poor-quality hotel and did not help them further.
Their Official Website and Main Services and Features
On their upper tabs, explore hotels, villas, exclusives, honeymoons, inspiration, and destinations, along with gift cards. Simply enter in where you want to go and your check in and check out dates on their search engine below.
Mr & Mrs Smith showcases their exclusive hotels and hotel collections on their homepage. Hotels are also grouped by theme, country, and destination at the bottom.
For more information, updates, and offers about Mr & Mrs Smith, view their Twitter account here. Aside from Twitter, Mr & Mrs Smith has many other accounts you can follow including Instagram, Facebook, Pinterest, Youtube, and Google+.
- Website URL: https://www.mrandmrssmith.com/
- Contact number: +61 3 8648 8871
- Contact Email: https://www.mrandmrssmith.com/contact
- Head Office Address: London, United Kingdom
Mr & Mrs Smith reviews gave us a lot of background information and real-life accounts about this travel company’s services. Their users felt troubled by the bad hotels and by the team’s poor support or the fact that they don’t complete the transactions properly. The disappointment that Mr & Mrs Smith gives makes them one to avoid, especially when they don’t reach out to their customers.
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