Assisting with your travel plans, fast and convenient. Offering the best deals to make every journey a memorable one. Accommodating every traveler the best offers and various promos. Surely, travel agencies has made every travel plans convenient and hassle-free. Their services makes everything fast, from booking a flight to renting a transportation service. And it keeps getting better as technology emerges. Now, every transactions can be made through your computers or even by just swiping your smartphones. We are going to tackle about Rome2rio, a multimodal transport engine that aims to give every traveler the informations they need, in order for them to reach their desired destination. Did they reached their users expectations? Let’s find out.
Origins and Ownership
Rome2rio is a multimodal transport search engine that launched in April 2011. Rome2rio’s platform is capable of long-distance trip planning as well as local journey planning. The user can input any address, town or landmark as the origin and destination and Rome2rio searches a database of bus, trains, ferry, flights and driving routes to present route and price options for traveling to that destination.
Rome2rio was founded by the former Microsoft Engineers: Bernhard Tschirren and Dr Michael Cameron. The site was launched out of their frustrations, with the lack of fast, easy-to-use, and comprehensive multimodal search engine with global coverage. They began to work on their product in 2010 and won the Melbourne Azure Bizspark Camp Award in 2011. The Beta Version of Rome2rio was officially launched on April 7, 2011.
The founder of Viator, Rod Cuthberth joined the team as CEO in 2012. Rome2rio won the People’s Choice Award at Phocuswright 2012, the TRAVELtech GlobalCollect Website of the Year in 2013, and the Data Specialist Award in the 2015 WITovation Awards.
The company is based in Melbourne, Australia and $2.8million in funding, including a 2014 grant of $1.2million from Commercialisation Australia.
What people are saying
A series of positive and negative comments from Rome2rio’s users can be read throughout their app’s downloading sites. Though some users are disappointed on how buggy the app is, and how sometimes it doesn’t work and responds accurately. Rome2rio’s technical team aids for their concerns and is continuing to update the system for the users to have an efficient and convenient use of the app. Below are some of the user’s comments about Rome2rio.
“Not enough information It would be nice if it would give train numbers… which it certainly doesn’t do very well here in Italy.”
“Found this site trying to plan a trip to NYC and this application was so helpful in figuring out how to get from one place to another!!! So awesome!!!”
“Great app when planning but now I’m in London and I actually need it it won’t load!!!! Just keep getting a white page.”
Rome2rio’s website introduces every user to an interface that is simple, yet full of features. Three certain tabs namely: Transport, Accommodation, and Rentals are the first things that you will notice. This is how Rome2rio’s service works; the user will input his location and his desired destination and the website will search for buses, trains, flights, ferries and driving routes that will help the user to indicate what to do and where to go in order to reach his/her destination. They also have an app, that is available on iOS and Android; in which you can download for free.
Unfortunately, Rome2rio’s customer service offers limited services. You can only reach them for your concerns via email. Though the contact page of the website seems to have different concerns already answered, users who wants to have a live customer service accommodation thru phone is still not available.
- Website URL: rome2rio.com
- Contact Page: Click Here
- Contact Email: firstname.lastname@example.org
- Head Office Address: 1/41 Stewart Street Richmond, 3121, Australia
Basically, Rome2rio helps every traveler in giving information on how they will reach their destinations. Though its app seems to have some problems, Rome2rio continues to provide informations to every travelers and aims to give them the fast, convenient and hassle-free service that every traveler wants. Why not try, Rome2rio and tell us about your experience by commenting below? Happy traveling!