Smart Fares Review
Smart Fares has been offering extensive affordable travel content since 2006. The website uses a very unique system that generates a wide range of affordable travel content from third party service providers. Moreover, the unique feature of the website enables customers to access one of the largest sources of cheap travel options.
In this Smart Fares review, we give travelers an overview of the company and what are the services they offer to their customers.
What people are saying
SmartFares.com recieved mixed reviews from their customers. Add to that, it seems that some of the customers are curious of the company’s legitimacy. On the other hand, Smart Fares received a near perfect ratings from Trustpilot. However, contradicting reviews from independent online forums tell a different story about the online travel agency.
Based on online reviews, customers have a lot of things to say about the flight deals Smart Fares has to offer. Add to that, customers also noticed the speediness of the booking procedure on the website.
Apparently, there are different online forums that tell a different story about Smart Fares. Some customers criticized the irresponsible customer service representatives who provide wrong booking information; the booking procedure may look swift, however, at the end of the day, you will realize that the booking is full of wrong information.
Curiously, I tried to check SmartFares.com at the BBB and I noticed that the travel website is full of complaints from their previous customers. Majority of the issues filed against them were already closed and have reached a resolution.
Smart Fares Website
The simple and well designed website of Smart Fares, allows customers to search and book flights. The navigation panel of the website is packed with different tabs that would address customer’s needs.
They also offer different different promotional packages based on the customer’s different criteria, passengers can get up to $25 in discounts if they avail the following services from the online travel agency – Family Travel, Weekend Getaways, Senior Travel, and Business Class.
They also provide a mobile app for Android phones, which give flexibility and ease of managing flight booking through smartphones.
The Smart Fares customer support is available 24-hours a day and 7-days a week. The USA customer service hotline is available via 877-245-3755.For spanish customers, they can call via 877-245-3755. In addition to their domestic customer service hotline, they also provide a hotline for international callers via +1-858-384-4798.
About Smart Fares
Based on available information online, SmartFares.com is based on San Franciso, California with more than 600 call center agents, which are spread across the US to help customers ‘round the clock. The company’s well experienced agents are the lifeblood of the business.
Furthermore, Michael Thomas is the chief executive officer and founding chairman of Smart Fares.
- Website URL: www.smartfares.com
- Contact number: 877-245-3755
- Contact Email: firstname.lastname@example.org
- Fax Number: (858) 429-7676
- Head Office Address: 4545 Murphy Canyon Rd #210, San Diego, CA 92123
Based on this Smart Fares review, the travel agency is a bit impressive given all the great deals they offer to their customers.
On the other hand, we must underscore the undesirable feedback about the company. With all honesty, it’s very difficult to determine whether the positive feedback is real or just a part of a public relations campaign of the company, considering the opposing reviews they received from different online forums. However, customers should always be wary about dealing with online travel agency with a bad reputation.
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