Sunwing Travel Group Review
Sunwing Travel Group was established as a small family business in Canada by the Hunter family, way back 40 years ago. The company was one of the smallest operators of tour destinations for Canadian travelers.
Today, Sunwing Travel Group is the largest operator of leisure travel in North America, not to mention their chain of brands with more than 200 subsidiaries that operate in more than 180 countries worldwide.
In this review, we give customers an overview of the company who made a pledge to give a one-of-a-kind service to travelers. Also, let’s examine how consistent are they in providing great service by dissecting customer reviews centered on their service.
What people are saying
Sunwing Travel Group may seem very popular among travelers because of the services they offer, starting off with their travel agency down to their airline company. However, they are still haunted by various criticisms from their customers online.
There are several customer reviews online about the unsatisfactory service provided by the company. They are accused of business malpractice, mainly with their subsidiary brands who allegedly publish false advertisements. Moreover, customers are not pleased with the poor customer service they received as well as the wrong information they’re getting from the company. Add to that, customers felt they’re abandoned because there are no resolutions provided to solve their problem.
Sunwing Travel Group Website
Meanwhile, the website showcases all the subsidiary brands under the Sunwing Travel Group from flight booking to airline operations. The company’s subsidiary brands include Sell Off Vacation, which serves as the company’s main online travel agency, while Luxe is a travel agency that specializes in customized wedding destinations. Add to that, they also have Sunwing Airlines, one of the leading leisure airlines in Canada. Apparently, the website merely serves as a promotional portal of the company.
Sunwing Travel Group’s customer service is available via 1-800-387-5602. They also offer their subsidiary brands contact details.
27 Fasken Drive, Toronto, ON M9W 1K6
27 Fasken Drive Toronto, Ontario M9W 1K6
Toll-free: 1-877-SellOff (735-5633) or +1-416-679-9505 (Toronto)
LUXE Destination Weddings
171 East Liberty Street, Suite 140 Toronto, ON M6K 3P6
Toll-free: 1-888-LUXEWED (589-3933) or +1-416-536-7422 (Toronto)
- Website URL: www.sunwingtravelgroup.com
- Contact number: 1-800-387-5602
- Contact Email: email@example.com
- Head Office Address: 27 Fasken Drive, Toronto, ON M9W 1K6
Based on this Sunwing Travel Group review, the company seems to have a lot of problems surrounding their service. On second thought, the company is doing their best to address these issues. However, I will not say that the company is unreliable. However, SellOffVacations.com is accused of conducting shady business pratices by previous customers of the company.
What can you say about Sunwing Travel Group and their subsidiary brands? share your experience with us, feel free to leave a message below.