Super Vacation Review
Super Vacation is a local provider of Chinese style tours in North America. They also expanded their business in Asia and Europe. Established in 1981 as a small business in Los Angeles, California by Helen Koo and with an handful of staff, they aim to provide extraordinary travel packages to local travelers.
Today, the rags to riches company has 15 branches and staffed with more than 300 employees that offer 150 travel tours to their more than 150,000 travelers annually.
In this Super Vacation Review, we give a better overview about the services offered by the company.
What people are saying
Based on reviews about Super Vacation, it seemed that they are being accused of widespread service anomalies. Customers expressed their dissatisfaction with the travel agency for the awful services they endured.
According to some online reviews, Super Vacation’s tours were the worst. The common complaint of customers was the ungrateful and unprofessional treatment of the company’s travel guide. They also accused the online travel agency of shady business practices for forcing customers to pay travel guide fees, which was supposed to be part of the tour they paid.
Furthermore, allegations of dishonesty in the part of the company and the tour guide were some of the issues raised by customers. In addition to the alleged fraudulent services, the online travel agency was also haunted by allegedly misquoted tours, which customers were quoted with a wrong price.
Super Vacation Website
The website is a bit confusing because of its archaic design. Since the website is intended for promotional purposes, it offers a bunch of different travel packages in Canada and in different travel destinations in Asia and Europe.
Moreover, the website is also useful for hotel booking in Vancouver and some major cities abroad. It also offers different procedures in case customers are confused on how to book and make a payment online. To learn more about their website click here.
Super Vacation’s customer service hotline is available via tel: 604-233-1388 and fax: 604-233-1788. For further customer service concerns, they can also email the using e-mail: email@example.com
- Website URL: www.supervacation.ca
- Contact number: Tel: 604-233-1388
- Contact Email: firstname.lastname@example.org
- Fax Number: 604-233-1788
- Head Office Address: 8120 Granville Avenue #200, Richmond, BC V6Y 1P3, Canada
Based on online reviews about Super Vacation, there are a lot of things customers need to consider if they want to use the website for their tours. We cannot verify these allegations of faulty service; however, as we always advice, try to research what people are saying about an online travel agency before dealing with them or just deal with a reputable travel agency, wherein they can guarantee quality service.
I hope this Super Vacation Review can be useful as a travel reference for travelers.
What can you say about Super Vacation? Share your experience with us, feel free to leave a message below.